When Your Business is Open Should be Driven by "Customer Smarts"

A truck stop along a major interstate highway has no choice

, it must be open 24 hours a day, 365 days a year, because its primary customers (travelers and truckers) are on the road at all hours of the day, all year long.

When Your Business is Open Should be Driven by "Customer Smarts"

By: Dave Ramacitti

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