Why Self-service Bi?

Self-service BI allows your people instant access to the business intelligence they need to operate at peak performance

. Not only does this put your managers in the driver's seat for making faster decisions, but it also frees up your IT staff so they may focus on technology rather than data support. As an added reward, it can also save your company 60 percent in IT budget annually. What drives self-service BI? To put it simply, data in the hands of end-users is the ultimate driver of self-service BI. In other words, your employees are the ones who need the information, so why not let them decide which reports will best help them make informed decisions. Previously, getting the BI you needed consisted of providing an explanation to IT professionals only to find it would have worked better had you done this or that differently, technology can now adapt to the needs of the individual. How do you deploy self-service BI? First, assess your people, processes, technology and goals. After doing so, you should identify the business units across your company who access information from the current BI platform. These people will likely be your bread and butter when it comes to learning the new capabilities. But before that can happen, you must define the solution needed to deliver self-service BI to your business. In other words, choose the right software, and then begin the gradual process of roll-out. How do you assimilate business users to the system? It starts with identifying your power users. Power users are the people who more quickly adopt self-service BI. In the beginning, you should work to educate your employees on the basics. Give them some pre-built dashboards to play with, and encourage testing. Show the ones who have an interest - those who aren't afraid to play with technology - how to create and modify existing dashboards. As their experience increases, you can not only teach them how to create their own dashboards from scratch, but you can also benefit from their knowledge by helping them train new employees and those who are struggling with the new system. What comes after assimilation? About 80 percent of all data requested by business users today can be standardized with the other 20 percent available through adjustments on exploratory dashboards. What that means for your employees and your IT professionals is that more time can be spent on the functions that matter. On the employee side, decisions can be made with greater reliance on facts and therefore confidence. On the IT side, efforts can go more toward maintaining, troubleshooting, and strengthening the system. As you both learn and grow from the experience of using self-service BI, your system ascends to the level of agile BI in which on the job functionality leads to continued improvements associated with the maintenance and access to business intelligence.

Why Self-service Bi?

By: Gen Wright

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