Being a call center agent is said to be the hardest and most stressful job around the Philippines. Mainly because most of these are night shift and that their job requires their utmost attention, particularly because call center is a Live Answering Service.However, many Filipinos have said that being a call center agent can also be as fun. The relationship and camaraderie that they build within their teams are said to be the key to why being a...more
The call center industry is one of the biggest industry in the Philippines today. It is also known as the Sunshine Industry of the Philippines because of its rapid growth in only less than a decade. However, other than its recognition as one of the biggest and fast growing industry in the Philippines, the call center industry is also known as one of the few solutions that government had for unemployment. Because of the industrys demand for man...more
What made the call center industry of the Philippines successful? There are many factors as why the call center industry in the Philippines have grown so much that it became one of the largest and successful industries in the country. The Philippine government also called this industry as the Sunshine Industry of the Philippines because of its massive expansions in less than a decade.What made the call center industry successful is because of its rapid growth in the market. Part of the reason for its rapid growth is because of the many Outsource Call Center agencies in the Philippines. Most of these outsourced companies are said to come from the US, which is one of the Philippines main partners in terms of outsourced services.Call center in the pastIn the past, the call center industry was known for is simplicity. It was first known as plain providers of email response and managing services. However, because of Filipinos natural skills in the English language, as well as cheaper workforce compared to other countries such as in the US, a number of investors have chosen the Philippines as their base of outsourced services.The height of call center industryEventually, the call center...more
The call center industry of the Philippines is considered as one of the largest, as well as one of the fastest growing industry in the country. According to many experts, it was once called as the Sunshine Industry of the country because of its massive growth within less than a decade, a feat not seen in other industries in the Philippines.What are...more
According to many Filipinos, one of the most popular types of jobs in the Philippines is being a call center agent. Although known for its very stressful tasks, particularly because this is a Live Answering Service, the pay is usually very promising. The call center industry of the PhilippinesAccording to many experts, the call center industry is...more
Indeed, as the events played out, not one factor was alone responsible. It is, however, the combination of these factors that contributed to the inevitable bloody conclusion. Like in all other cases, this case will have to be analyzed thoroughly, and...more
The name comes from the Philippines, which King Philip II. Spanish explorer Ruy Lpez de Villalobos on his expedition in 1542 named the islands of Leyte and Samar Felipinas after then Prince of Asturias, Spain. Eventually the name Las Islas Filipinas...more
What is the biggest industry in the Philippines? In the past, the Philippine government considered the call center industry as one of the most successful industries in the Philippines. This, however, is not because of its scope, but because of its...more
The Philippines have been a popular tourist location as early as the 1900s. It may be colonized by Spain for more than three centuries and may be a U.S. citizen commonwealth for virtually 5 decades. Filipino culture though surely exceptional and bear...more
The BPO sector has changed its face considerably over the last couple of years. There have been major upheavals and changes. Many new call center destinations have come up. Some of them are competing hard with the traditionally known BPO service...more
The call center industry is considered as one of the largest and fastest growing industry in the Philippines. According to many experts, the reason why the industry have grown so much is because of the number of call center agencies in the...more