2009 Quality Of China's Household Electrical Appliances
2010 2 21, from 3? 15 International Consumer Rights Day
, less than a month, the Shanghai Municipal Industry and Commerce Administration released circulation commodity quality monitoring of the refrigerator shown: the detection of 21 one batch, 11 batches failed, which both Jin Song, Double Deer, KEG, Meiling,
TCL The new flight, the United States, the Rongshida, Hisense these domestic brands, including Toshiba, Matsushita such foreign brands.
Although no appliance brand to achieve "zero
Complaints "And" zero fault ", but in people's minds, the Chinese household electrical appliances, especially the large white home appliance product quality on the whole is good. So, why this would be so many well-known brands on the" Heibang " ? the quality of the current status of China's household electrical appliances How?
Improve the overall quality level 2010 1 30, China Central Television "3? 15" program group issued a Web microblogging clues on its first call-up orders, collection orders directed appliances. Just 4 days, program groups hundreds of articles on all complaints received. In fact, the annual "3? 15", will be subject to all kinds of media, home appliance industry "special care." "This is because the household electrical appliances has been ubiquitous, with everyone's daily lives
Sell Large, to maintain high capacity, so too has concern. "A company official said.
"Electrical" journalists in China
Electronic Chamber of Commerce's a "network of 315 consumer complaints," to see complaints almost all well-known Chinese home appliance brand. The site in 2009 consumer electronics products (including networking products, telecommunications
Service , Communication services, computers, mobile phones, automotive electronics, various household appliances and digital products) received 223,493 complaints effectively, an increase of 109%, consumer rights awareness further enhanced. Among them, TV, refrigerator,
Washing machine , Air conditioning, water heaters, small home appliances together account for 4.8% of effective complaints, compared with 6.4% in 2008 down. Complaints in these types of products, it was "electrical"'s summary measure, the real product quality complaints related to the average share of 26.5%, in 2008 this figure was 30.8%. Shows the overall quality of major home appliances, or an improvement in the level, quality of service, price and other factors become the focus of complaints appliances.
More authority on the Chinese Consumers Association The results also confirmed the results. In 2009, consumer associations at all levels handled 636,799 consumer complaints, of which, household electrical and electronic categories of complaints by the reduction of 163,199 in 2008 to 154,557 in 2009, the proportion of the total complaints dropped from 25.6% 23.8%. China Consumer Association that the home of quality electrical and electronic products and better service overall (see Table 1). Complaint with the network is different appliances around the Consumers Association of complaints received by the quality and safety of the main types of products in Table 1 around seventy percent of complaints was due to the quality and safety. This indicates that the quality and safety problems are most prone to lead to complaints.
Of Quality Supervision, Inspection and Quarantine for the national quality supervision and spot checks, inspections focus on the safety of household electrical appliances. "Electric" press access to the calendar year results of the survey found, refrigerators, air conditioners, washing machines,
CRT TV some of the major home appliance products, the overall quality level of good, qualified sampling rate of over 90%.
Exports also continue to improve the quality of home appliances. In 2009, exports of small household electrical appliances, Zhejiang Province, 42,000 batches, the amount of 1,003,901,300 U.S. dollars, 270 batches failed, the amount of 7,599,400 U.S. dollars, the amount of substandard batches and decreased 26.23% year on year and 3.21%, not 30.23% pass rate down. Failure rate has been plagued export sampling Guangdong Province, after order in the first half of 2009, a substantial increase in exports of 10% pass rate.
Concern about the quality of rural household electrical appliances
2009 years, before and after nine categories include home appliances home appliances to the countryside policy areas, which greatly promoted the growth of rural household appliances market. Quality home appliances to the countryside is also of concern to society.
by: himfr
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