Additional Services That Improve A Small Business Phone System
A small business phone system allows even small start up companies to go head on
with large businesses thanks to having good communication infrastructure. Really, a high quality phone system that allows co-workers and clients to communicate seamlessly is an essential part of the business world for corporations of all sizes. As technology has gotten better over the course of several years, the expectations that business owners have of their phone service providers have changed dramatically. Just about all businesses demand much more of their phone service providers than just a few basic phone lines and some voicemail assistance. The following information will allow you to understand which phone services are critical for your business and thus determine which ones your company will need.
Voicemail is a core feature of any small business phone system, but a few additional features make this service extremely beneficial. Apart from just recording messages from missed calls, you can also set up a voicemail to email service that sends those messages directly to your business email address. That allows you to play them back right away, even if you are nowhere near your work phone. Certain services can even dictate the voicemail message into text and email that to you so that you do not have to download and play the voice message.
Your small business phone system can also be made to work for your marketing team through a service that is called marketing tracking. By means of this service, you assign a different phone number to each of your marketing campaigns so that you can track which campaigns are bringing in the most calls. Then, the system keeps tab of incoming calls to each number to help you know which ad is making the most conversions.
The globalization of the modern business world has made conference calling a must for all companies, from multinational corporations to small operations. Call recording is also offered by the majority of phone companies; this service records calls and then sends them to your email address as audio files.
Figuring out which small business phone system to install at your office is a big decision that you should not rush into. Check into a variety of companies and always ask what additional services they offer with their small business phone packages in order to compare their rates and services.