Advantages Of Hosted Voip For Your Company's Business Communications

There are several circumstances in which your firm's business communications could benefit from hosted VoIP technology

. You could be looking to reduce the cost of calls in your business, or set up a network of multiple offices and employees. You may want to centralise cost control and management, or introduce a telephone system that is more flexible. You may also be moving offices, or about to see your current PBX or support contract expire.

Introduction to Hosted VoIP

If you are looking to significantly reduce your costs by making your phone calls in a different way, choose VoIP. VoIP stands for Voice over Internet Protocol, and involves calls being made not through conventional telephone lines, but over the internet. You can use it if you have a phone adaptor similar to a modem or a broadband connection.

The audio quality is just as high with VoIP as with traditional telephone communication. Either 'normal' VoIP phones or desktop or laptop soft phones can be used, just as long as a broadband connection is present. Business VoIP has a range of features. These include a personal phone manager, unified messaging, voicemail and advanced call routing.

The Role of VoIP in business communications

VoIP is a cheaper alternative to the traditional PBX, which requires both installation and ongoing maintenance, before you even consider the charges for the likes of unified messaging and voicemail on top. Hosted VoIP offers almost any company the opportunity of a sophisticated, up to date business communications system that is also not prohibitively expensive.

Remote workers can use VoIP in the same way as they would a normal phone, but can do so from anywhere in the world where they have a broadband connection.

VoIP is also a great solution for fast growing businesses. With the extra flexibility added to your business communications of a VoIP system, there is no need to keep on buying a new PBX system to keep up with the rapid expansion of the business. As long as you have a new handset, within minutes, you can be remotely adding new users to the system, allowing your phone system to constantly evolve rather than finding itself repeatedly outmoded and replaced.

VoIP systems also come with a range of advanced business features. A 'normal' or soft phone is available to use for each user, and there are features on the desktop that are compatible with email and other programs. New features become enabled all of the time off-site, meaning that there is no need to buy a whole new system or plug in any new card.

In short, hosted VoIP is a great way for your business to immediately reduce costs whilst better connecting your employees. There is no need to spend large amounts of money time and time again on new PBX systems and nor do you need to get in a professional to maintain it. It comes with advanced features as standard. It is an invaluable business communications tool that can be used straight away, allowing free on-net calls to be made by your employees whilst money is also saved on all other calls.

by: Dennis Scott

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