Applications Of Audio Conferencing For Singaporean Firms

Singapore is considered as one of the most preferred countries in terms of investment

opportunities due to excellent growth rate for companies, tax benefits offered by the government and a flexible economy. These are the main factors that attract foreign entrepreneurs and corporate firms to establish their regional branches or new companies in this country. Employees of such firms need to collaborate with colleagues, associates and customers sitting at other side of the world in real-time. In such a scenario, a sound and reliable audio conferencing application is a must.

International organisations, irrespective of the domain, can confer and collaborate anytime with their headquarters using an audio conferencing solution. Such calls help firms in exchanging information over a secure and interactive platform. There are several credible Conferencing Service Providers (CSPs) that offer high quality remote voice conferencing services for corporate establishments. Making use of conference calls, any organisation can enjoy significant cost cutting in relation to business communication due to lower employee travel and associated costs.

With advancements in technologies, CSPs can now integrate audio conferencing with real-time web-based conferencing for greater remote collaboration. This audio web conference can prove to be useful for organisations that need a platform for exchanging vast volumes of data, like files, applications and documents, while interacting with group members via audio calls. Users only require a high speed Internet connection in order to create an environment conducive for high profile business conferencing.

For growth and development of any business firm, contribution of audio web conference is immense. This service can be used to host cost effective Investor Relations or Earnings Calls, which are carried out on quarterly and annual basis. Reliable CSPs carry out agenda-based pre-call, in-call and post-call activities that enhance the IR call experience, with a host of features that make these much more effective than conventional calls.

During the call, service providers offer a tailor-made script to the speakers, which includes messages for opening and closing statements and Q&A session. They can also mute all participants in order to lower the amount of noise while the speaker hosts the high profile call. With solutions like WebEx EventCenter, users can manage the whole call, including the meeting and post-event activities, optimally. With integrated web conferencing component, users can choose to show video of the speaker while the voice is transmitted to the participants via audio conferencing.

Pre-call activities performed during audio conferencing based IR calls include distributing requisite information about the call, conducting a walk-through for new participants, hosting a sub-conference for speakers and playing promotional tape for a customised experience. Likewise, post-call activities such as participant report, transcript, recorded podcast or CD, and encore and encore reports are also provided by the CSPs to clients.

by: Lee Mark

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