Business Appointment Scheduler Software Shapes Up The Scheduling Process For Personal Trainers

Think of the chaos that would ensue if personal trainers

, gyms and health clubs didn't require appointments for personal trainers. It would be virtually almost impossible for these individuals and facilities to properly plan their daily schedules, let alone be able to adequately meet with their clients and customize their workout routines. This is not the type of business that can adequately function on a "first-come, first-serve" process, which is why client appointments are standard in the personal-training industry.

Requiring client appointments, however, doesn't guarantee a smooth scheduling process, especially if the trainers and facility still rely on a traditional and outdated method of managing these. And by traditional, we mean the obvious: taking appointment over the phone and recording them in a paper appointment book or entering them into an electronic spreadsheet.

Although this method seems simple enough, it can quickly turn into a burden for trainer and client alike, as all appointments must be scheduled, changed or canceled over the phone, by e-mail or in-person. This is especially true for individual trainers who do not have the luxury of an administrative assistant or staffer to answer the phone or reply to e-mails. A client could call during one of the trainer's sessions or late in the evening, both inconvenient times for the trainer but perhaps the only time the client can reach out to schedule his or her appointment. Throw in the number of client voice messages that must be returned, and the appointment process soon becomes a part-time job for already busy personal trainers.

Advancements in online technology has automated and streamlined many common tasks, and appointment-scheduling is no exception. A Web-based business appointment scheduler is just the tool needed to improve a personal trainer's appointment-scheduling process, as it gives the trainer the ability to accept client appointments online.

WHY A BUSINESS APPOINTMENT SCHEDULER IS BETTER THAN A PAPER APPOINTMENT BOOK

The benefits of an online business appointment scheduler lie within its framework. As a cloud-based technology, the software offers many beneficial features that can have a positive and immediate impact on the way a personal trainer or facility books its client appointments. Typically, this functionality is not available in more traditional "boxed" software purchased from electronics store or other retail outlets and installed on an individual computer or network.

The most popular feature among personal trainers that's found standard in most online business appointment scheduler software applications is client self-scheduling, which allows clients to conveniently book their own sessions at their own convenience and at any hour of the day. This dramatically reduces the number of phone calls a trainer or facility receives. It also assures the client that their session is booked and confirmed, instead of assuming so by leaving a voice message for the trainer.

Once a trainer has selected his or her business appointment scheduler and has properly set it up, he or she can then add a "book now" button to his or her Web site or Facebook page, or simply provide the scheduler's unique URL to clients over the phone, in person, in an e-mail message or through other forms of communication. The client clicks on the button or link, accesses the trainer's online scheduler, logs in (if required by the trainer), views availability, and easily books his or her session time. It's as easy as that.

After the client books the session, the system does the rest without any additional steps from the trainer.

In addition to online client self-scheduling, some Internet-based business appointment schedulers provide other beneficial functionality to personal trainers and athletic facilities, such as:

Automated e-mail and text message reminders. Sent out prior to a client's scheduled session time, these can reduce the number of "no-shows" by over 50 percent. Since many clients have cell phones and round-the-clock Internet access, chances are they're likely to read these and keep their scheduled work-out appointments. They'll also appreciate receiving these reminders.

Online payment options. Clients that schedule their personal training sessions online may also be willing to pay for them at the same time. Accepting and processing payment online can be a tremendous benefit to personal trainers who previously needed to devote additional time from their workweeks to focus on this accounting component of their business.

Record-keeping and reporting. Taking appointments over the phone or by e-mail also requires a trainer or facility to maintain separate schedule books, folders, files, database and the like. A proven business appointment scheduler does all their work for you, as all input information, such as session details and client contact data, is centralized in one easy-to-access location. Some systems also come with pre-set standard reports, so that personal trainers do not need to juggle multiple files or spend time extracting client information from several sources.

Personal trainers that still rely on a pen and paper appointment book are missing out on affordable and effective solution to improve this oftentimes grueling task. Get in the game with business appointment scheduler software and shape up your appointment-scheduling processes!

by: Appointment-Plus

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