ERP System Training - 5 Top Tips
ERP System Training - 5 Top Tips
ERP System Training - 5 Top Tips
An Enterprise Resource Planning (ERP) system is a computerised application that is used to manage resources, including human resources, tangible assets, financial resources and materials. Its main aim is to facilitate the stream of data between all business functions inside the business and manage the connections to external people. Fundamentally, an ERP system is a large database that consolidates all business operations.
ERP systems are used in many different industry sectors, inclusing oil and gas, manufacturing, insurance, finance and warehousing.
Many organisations are unable to realise the promised savings of ERP systems. ERP system training can help system users to use ERP systems more effectively. Effective training equips staff with the knowledge they need to maximise their use of ERP system.
Effective ERP system training should encompass the following 5 key areas:
1. Provide bespoke training, support and coaching for users
A training provider should be able to partner with the user and deliver training that is targeted and relevant to the user's requirements. In order to support this, business relevant training materials and business scenarios can be created.
2. Deploy business process analysis and optimisation
An ERP system is only as good as the processes that support it and good processes are the foundation for organisational success.
In order to deploy business processes, firstly, there should be a clear understanding of the current business process, capturing what tasks people actually do, not what they think they do. Secondly, the process owners should be identified and lastly, they should be involved in the design and implementation of new and efficient business processes that will support ERP system implementation.
3. Help with business process documentation
Simple and effective processes should be designed whilst creating user-friendly documentation which can be maintained by the ERP process owners and updated when necessary.
4. Develop end-user training
Effective end-user training can be provided in order to ensure that the users are competent in what they are doing. Training materials should also be provided to re-enforce what is taught and form a basis of future reference material.
5. Execute a system health check
A health check can effectively determine how your business is using its ERP systems and reporting tools. People and processes are the most important criteria here as these factors are likely to be the result of underperformance so it is critical to identify these.
A full evaluation of the ERP system should be performed and a series of recommendations provided which will help to fully utilise the benefits of an ERP system.
This is why many companies are turning to enterprise resource planning system training to help them realise the promised savings of ERP systems. So, no matter what business you are in, you can benefit from dedicated bespoke ERP system training.
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