Five Tips For E-commerce Businesses To Reduce The Risk Of Getting Scammed

Small and medium-sized retailers usually spend less time and money on fortifying

their security systems as most of them think that it is important only for big businesses with revenues of million of dollars to use fraud prevention systems. But from the complaints against masterplans of scammers, it is evident that scammers mostly target small e-commerce stores that have weak security systems to hack important information or to buy goods through stolen credit cards. So, regardless of the size of your business, you should aim to protect your business from the potential cyberspace threats in order to reduce your losses and improve your brand credibility.

Here are some tips that will help you fortify your business against online scams.

1.You should install firewalls, anti-virus programs, and anti-spyware programs in your systems and keep them updated. This will prevent malicious codes, which have the potential to corrupt all your data, from entering into your system. Above all, you should educate your staff about the importance of using security systems so that they make the best use of available resources and take all precautions to avoid e-commerce frauds.

2.You should use only secured wireless networks. Else, hackers may get access to valuable data of your customers, which would not just cause you huge losses but your customer confidence may also dip, which may have long-term impact on your business.

3.Carefully check all orders manually that display some warning signs like shipping address different from billing address, shipping to a post box number, shipping to a foreign address, big-ticket purchases, orders with large quantities of same items, and so forth. Whenever you find such warning signs, you should verify the transaction before processing the order.

4.Make use of chargeback database that is the compilation of customer records that have filed for chargebacks. Whenever you come across suspicious orders, you should refer to this database to check if the customer has ever filed for chargeback with any merchant.

5.Scamsters use phishing in order to obtain important information from businesses. Therefore, ask your staff not to share passwords or any other important information without speaking to the person who has supposedly sent the e-mail.

There is no sure-shot method to completely eliminate the risk of e-commerce masterplans scam. Therefore, you should keep yourself updated about the latest developments in this field so that you can implement the best practices and reduce your risk significantly.

by: John Brad

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