Your home is your castle and you want to keep it looking its best
. One way to do so is to list the help of a professional house cleaning service. This can be a daunting task as you are faced with finding a service that you can trust and who does a good job for a good value. Where do you start? Here are some tips.
Hiring a service
Create a thorough list of questions to ask when speaking with potential house cleaning service providers. For peace of mind, look for a company that is both bonded and insured and that performs background checks on employees.
Ask about their process for dealing with potential theft, damage or staff injury. Request details regarding their process for handling keys and security codes. Be aware of their scheduling process and how capable they are of assigning specific times and staff.
Ask how accommodating they are of special needs and how they communicate specific instructions to the person in charge of the procedure. What is their procedure if you are not happy? Finally, ask for a list of references who can be contacted to support these claims.
Help them help you
There are many things that a homeowner can do to ensure that they get the most from their investment in house cleaning. First is to communicate clearly. It's important to let the company know exactly what you expect from the service.
What tasks to you expect to have done weekly, monthly, every six months? If you have any rooms or tasks that you would like given special attention, be sure to point those out. Let them know if any allergies or have belongings that need special handling.
The house cleaning company needs to manage your expectations and let you know if any desired services are not available or will incur extra time or expense, window cleaning for example. Many services will tell you that clutter should be removed from areas to be cleaned for best results.
The most positive business relationship will be had if you endeavor to develop a relationship of trust and security. Treat the office staff and field staff respectfully and they will be more likely to do the same to you. Eliminate opportunities for blame by taking actions such as giving the company with a key that states clearly it cannot be duplicated and a security code that is only used by them.