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How Has Technology Changed Business

If there is one thing that is consistent about business

, it's the fact that it is always going to be changing. Those changes can take on any number of different forms but one that is seen more frequently than almost any others is the fact that technology changes the way that we do business. That is why it is important for you to take advantage of the technological changes that are available, if they are going to be to your benefit. What are some of those changes, and how can they be both convenient and inconvenient for us as business owners?

One thing that everybody uses today, regardless of whether it is for business or personal use is the cellular telephone. This can either take the form of a regular cell phone that only handles calls and perhaps text messages or it can be a smart phone, which is almost like a mini computer that you hold in your hand. Cell phones can be very convenient and they can help your business in numerous ways to be more productive. They can also cause many problems within the business that you should consider. How is that the case?

One of the ways that cell phones can harm your business is because they can make you unproductive instead of productive. This is especially true if you are attached to your cell phone at all times and cannot seem to have one moment of downtime where you are not using it or another electronic device. It is also, at times, one of the rudest devices that we can have at our disposal. We may feel so compelled to answer every telephone call that we get on our cell phone that we can actually alienate our clients and potential clients. Make sure that you set limitations on your cell phone usage and by all means, work on developing real-world relationships with your customers.

Many businesses are also using iPads to their benefit as well. This is not only true when it comes to the convenience of using an iPad at your desk; it is also true when having an iPad kiosk at a local event. People are compelled to use these types of electronic devices and it's a great way for you to introduce your product to those at a local fair. If you add an iPad credit card reader, they cannot only use it to see your products but they can use the same device to purchase them. Many businesses are finding that they are increasing their sales as a result.


Although we discussed it to a certain extent, it does bear repeating. Do not allow the electronic devices that are at our disposal to alienate you from the real world customers that you have available. It seems as if we are increasingly losing our ability to communicate face-to-face. That can make it very difficult for you to continue in business and to improve your business skills. Always use the electronics that are available to your benefit but only when they are of benefit to you and your company.

by: James Meadors
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