Motivation Is Crucial To Improving Performance

Managers must be able to motivate their employees effectively during the current economic climate.

The Chartered Institute for Personnel and Development (CIPD) said that the government's Comprehensive Spending Review has resulted in great concern in the public sector which needs to be managed correctly.

Research by the CIPD discovered that 63 per cent of public sector workers have admitted that stress levels have increased due to the economic recession because employees are worried about losing their jobs.

Firms that are unsure of how to deal with a redundancy programme are advised to invest in performance improvement consulting services in order to help them avoid any negative consequences of job cuts.

A quarter of employees in the public sector believe they will be made redundant because of the economic situation and an increasing number of workers in all sectors have reported a drop in the standard of living.

Ben Willmott, CIPD senior public policy adviser, said that it is the responsibility of managers to discuss possible redundancies with employees and they should be able to motivate their workforce during this difficult time.

He said: "It is important that public sector employers look to consult and involve staff over proposed changes and ensure that managers at all levels are equipped with the people management skills needed to motivate and support staff during turbulent times."

One issue that managers may encounter after redundancies have been made is the problem of survivor syndrome which affects remaining employees who have kept hold of their job.

The main symptoms of survivor syndrome include lower moral and commitment, increased stress levels, reduced motivation and a breakdown of trust in management which ultimately leads to higher staff turnover rates.

Effective communication through staff meetings and briefings were found to combat the impact of survivor syndrome as was allow employees the opportunity to voice their concerns about a redundancy programme and working conditions.

CIPD research found that employee satisfaction had increased in recent months despite the uncertainty surrounding job security but Mr Willmott claimed this is likely a result of workers just being happy to remain in employment.

He said: "Employees place more value on simply having a job than they do during more benign economic times. They are also less likely to look enviously over the fence and think the grass may be greener with another employer."

Mr Willmott went onto say that the rise in employee satisfaction is only likely to be temporary as job insecurity increases.

by: Martin Hofschroer

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