Salon Software - The Features You Need

By taking advantage of good salon software, you can take your small business to the next level

. Whether that "next level" means opening up a second shop or merely finding a way to bring in more business without working 24/7, getting organized is one of the best ways to do so. There comes a point when you need to automate and simplify some of your tasks. A computer may never be able to give someone a perfect cut, but it can certainly help you do the behind the scenes tasks that keep the numbers in order. If you're ready to take the plunge, here are some of the features you should look for in a program.

Client Organization

One of the most important aspects to any successful business is the concept of upselling. This means selling more to a customer than they intended to purchase. These sales can mean the difference between a failing business and a flourishing one. There is no easier product to sell to a customer than one he or she has purchased in the past. You know your regular customers and what they buy, but what about that woman who only comes in every four or five months? Do you have any idea what she has purchased in the past? A good salon software program can help you track these sales and make the appropriate suggestions at checkout time.

Point of Sale Service

Customers hate standing there while you work with the cash register for half an hour. They want to pay and go about their day. Look for salon software that will let them do just that. A good suite should include simple point of sale service features that won't have you clicking through a dozen screens just to get to the point where you can tell the customer how much they owe. In many instances, this is the point where a customer will be deciding how much to tip. Every extra minute they have to stand there is a minute in which their opinion of your service-and, by extension, your tip-is dwindling.

Scheduling

Any hairstyling business is built on making and keeping scheduled appointments. If you're still writing these appointments down in a ledger or on a calendar, it's time to bring your operations into the new millennium. Look for a salon software program that allows you to easily schedule appointments, and will alert you to which times and dates you have open and which ones won't work.

by: Andrew Stratton

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