Sap Business One Atlanta Supporting Outdated Versions

Old releases such as 2007A and 2005A are supportable through consulting community

. However you should know the limitations. When you are staying with old release then chances are high that you do not have active annual contract with SAP. And this fact means that you do not have access to such resources as new version license key and it is problematic to move your existing licensing server to new hardware as license is coded against motherboard MAC number. Also without contract you cannot add new named user licenses or add modules. Sometimes consulting firms tend to avoid getting so-called orphan customers as they are rather oriented toward new software licenses selling. Do we still have an option to update to current 8.82? The answer is Yes but you should come through reenrollment into active contract process. Well try to review that procedure as well as other popular questions and support cases:

1.Reenrollment. This is not just to announce yourself that you are now back and ready for update. You should expect penalty and they likely are comparable to the amount of not paid contracts since the active one expired. So your consultant might recommend rather licenses repurchase if it is substantially less expensive. There might be incentives directly from SAP but here it is difficult to say when and what would be a discount

2.User Training. Each new release typically adds new features on the top of existing business logic and introduces new color schema and graphics. However the interface itself is similar and recognizable. This is why consultants should be able to train your users even if they never seen something like 2005A

3.How to locate consulting firm? There are nationwide organizations running tech support call center with the emphasis on outdated versions. These people have to server you via remote support if their call center is not located in your business metro. Good starting point would be internet search in Google or Yahoo

4.Cases and Projects. Support case is something related to one- time reasonably small help or fix. For example if you have a question about AR Invoice modification or adding new field there it might be categorized as case. But if you need version upgrade then it is project which should be estimated in the number of billable hours. If technician who is in charge to resolve the case finds that it is not the case but rather project then she or he should trigger consulting team to communicate the judgment to the customer and ask if you would like estimation and proposals. Cases are typically sold in packs with fixed number of cases per year and at fixed price where projects are typically estimated in the number of hours with fixed hourly rate

5.Supporting Customizations. If you are not happy with current consulting firm and would like to hear second opinion, please be sure that you have customization source code as if you would like to expand its scope it is very difficult if impossible to do that without source code. If this was Software Development Kit programming then it is likely done in Microsoft Visual Studio C# or VB.Net. This is just to give you an idea on what source code means

6.Data Repairs. SAP B1 is hosted in Microsoft SQL Server but data repair via SQL update statements is not recommended. Think about restore from backup strategy first

7.Crystal Reports and Managerial Reporting. Crystal is popular in such custom reports as Customer Statement, Sales Commission based on complex formulas, Bill of Lading just to name a few. Table structure is pretty stable from one version to another and technical consultant should be able to create SQL View or Stored Procedure for Crystal Report and these objects should be considered as neutral to future updates

8.Please call us 1-866-304-3265, 1-269-605-4904 (for international customers, where our representative pick up the phone in St. Joseph, MI call center). help@efaru.com. We have local presence in Chicagoland, Southern California, Atlanta, South West Michigan and Houston and Dallas areas of Texas. We serve customers USA, Canada, Mexico and Brazil nationwide and internationally via web sessions and phone conferences (Skype is welcomed). Our consultants speak English, Spanish, Portuguese, Russian and Chinese. We feature our expertise is in International Business. We provide second opinion in SB1 data migration, customization and reporting

by: Andrew Karasev

POST COMMENT

Does Your Business Require Outbound Telemarketing? How To Spot The Article Spinning Software To Utilize For Your Business Developing A Mlm Home Business Rapidly Dell Hell - Can Your Online Business Take The Heat? Market Your Business Effectively With Niche Keywords Grow Your Business Using Twitter How To Get Referrals In Business Paypal Unveils Mobile Payment System For Small Businesses The Value Of Crm For Small Business How Important Business Travel Insurance Is Sap Business One Nationwide Tech Support From Atlanta And Chicago Value Of Business Directory To Business Owners Success Starts Using A Mlm Business Plan