Social Media Marketing And Your Business

Just a few years back, you would have been surprised with the mention of social media marketing

. In todays world, they are the buzz words. Initially social media were not meant for marketing but it went through a transition to market various services and products.

This was plausible because social media is all about interaction. And an easy access to potential and existing customers is what an entrepreneur desires. Moreover, social media is a cost-effective means to combine the aspects of both social interaction and technology. These very tools can be operated through mobile and internet.

Speaking of tools, its hard to say any mobile or internet users are indifferent to Twitter, Facebook, MySpace and YouTube. With social media, you dont have to go for hard core marketing. Your message can be spread nice and easy through this platform. Still the irony is when a company starts to dig into social media, they just dont know from where to begin.

Define Your Customer

You are a small business and planning to use social media as a launch pad. You successfully made a companys page on Facebook or own an account on twitter, but whats next? Dont expect customers to follow right in. its a scenario in which the importance of defining your customers comes into play. Just like with any other form of marketing, social media can be no good without this strategy.

Define A Focused Strategy

Its imperative to have a focused strategy in place. Dont expect social media to end all your marketing woes like a silver bullet. Its a media that can well augment your other offline marketing strategies. Its better if your focused strategy also covers social media and has some ways to assess its failure or success.

Use Social Media strengths to Your Advantage

The biggest strength of social media is smooth communication. Some organizations use this strength to their benefit by allowing a direct two-way communication between the organization and its customers. Whereas, very few are stringent to allow this direct communication. In most cases, a company aims at keeping the customer well informed about its products and services.

Laden with information, the customer will use social media network or simply word of mouth to transfer the information in his circle. Well thats not all; two-way communication also involves feedback from customers. After that modifying your goods and services accordingly is an essential part of social marketing.

Renounce Control

Most organizations enter social media by trying to force their companys ideal image. On this platform, its more about listening than speaking. In view of the fact, that social media strengthens an organizations ties with its customers, forcing an organizations product or image might get rejected. For optimum use of this network, the will of your customer is key.

Focus & Find Opinion Leaders

Social media can be used to find out early and satisfied users of your services and products. After that, your influential brand ambassadors will be able to convince other potential customers in an effective way.

While planning marketing through social media, customers opinion and participation has to be encouraged above everything else. It comes even before a companys own strategy.

by: Karriann Graf

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