The Importance Of Building Trust With Your Employees
If you are seeking to build a growing and successful business
, you need to understand the importance of building trust with your employees. This is one of the vital ingredients which cannot be underestimated. You might have an excellent product or service, superb premises, solid financial backing and tremendous drive to succeed, but without that all-important element your business venture could easily fail.
The reason for this is that human psychology plays a critically important role in business. Businesses are run by people and are successful if the people within them work harmoniously, efficiently and effectively together. For this to happen, employees need to invest considerable trust in the owner or manager. If that is you, then you must ensure that your employees trust your decisions, you motives and your integrity. They will want reassurance that their dedication to the business will be rewarded in practical ways, such as promotions, pay increases or other fringe benefits. This cannot be achieved overnight, but if you prove yourself to be trustworthy over a period of time you will gain their confidence. Those employees will then accept your decisions and become committed to the cause.
Trust can be developed by handling staff relationships in a positive way and with the right attitude. Here are a number of guidelines for building trust with employees:
Trust others: this is one positive way of quickly gaining their trust in return. This can be risky but the rewards are high.
Listen: people need to be listened to and understood. You do not always have to agree with them, but you do need to listen to them.
Show respect: if you want people to respect you, then you must respect them. Find ways to show that you respect them.
Do not promise what you cannot deliver: you should never promise an employee something which you fail to carry out. This is one of the quickest ways of destroying any trust someone has in you.
Tell the truth: it is often said that honesty is the best policy and it certainly helps to build solid relationships. If an employee discovers that you have been telling lies, you will find it almost impossible to win that person's respect in the future.
These guidelines reveal how difficult it is to develop strong trusting relationships with members of staff. No one is perfect, but the good news is that you do not need to be perfect. You just need to be credible. If you are an ambitious business leader, you will probably understand the importance of building trust with your employees. The next step is to actually achieve it. That will not be easy, but following these guidelines is certainly a good place to start.
by: Alex Gray
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