VoIP Auto Attendant - Transfer Calls without a Receptionist
VoIP Auto Attendant - Transfer Calls without a Receptionist
The VoIP phone system with its feature-rich auto attendant service is an advanced but affordable telecom solution for all business offices. With a VoIP phone auto attendant system, calls to your business office can be easily transferred to preset extensions.
Instant Call Transfer to Preset Extensions
The auto attendant is a prominent feature of VoIP PBX phone systems. The system receives all incoming calls with professionally recorded business greetings. To connect to a particular employee or department, callers are allowed to select from a list of options including dial by name and dial by extension. The virtual receptionist auto attendant transfers calls to home landlines, cell phones, mailboxes, call queues, groups, conference rooms, or even to additional auto attendants.
The VoIP phone auto attendant manages numerous calls arriving simultaneously with incomparable efficiency. It promptly transfers calls to appropriate extensions without transmitting connection busy signals. Thus the system absolutely eliminates the necessity of having a live receptionist on the job.
VoIP Phone Auto Attendant with State-of-the-art Features
VoIP phone systems come with all the features of expensive phone systems. Small businesses can take advantage of all these features without investing in premise-based hardware, complex networks and software. To manage business calls efficiently, the automated attendant is configured with state-of-the-art features such as:
Find-me/follow-me call forwarding
1-to-5 digit extensions
Voicemail to email
Music on transfer
Group dialing
Caller ID
Call screening
Fax mail
Many Benefits
The VoIP PBX auto attendant helps small business professionals project a credible business image through professional telecommunication and quality customer service. This call answering system ensures:
Minimal caller on-hold time
Saving of time and money
Improvement in workforce productivity
Easy connectivity with remote extensions
Exceptional capability to transfer calls without a live receptionist
Established service providers can configure and personalize VoIP auto attendant systems to suit the unique communication needs of your business office. Most leading providers offer exclusive auto attendant packages at nominal monthly charges to suit the needs of different kinds of business entities.