What business phone system will work best for you?

What business phone system will work best for you

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Whether you run a large business with multiple employees or operate out of a home office, you're likely to find that standard domestic phone services are insufficient for your business' needs. Switching to a dedicated business phone system can be considered an essential starting point for improving telecommunications throughout your business, but with so many options available, you need to consider the decision wisely before deciding on a supplier.

Business phone systems offer many advantages over traditional phone services, including proportionally lower rates for a higher number of calls, great deals on international calls and the ability to make use of a suite of tools - from conference calls to voicemail and call forwarding. However, the prices between providers can vary considerably, as can the quality of the service offered, meaning you should base your decision on more than just price alone.

Generally speaking, choosing your business phone system from the same company that provides your other telecommunications services can be an effective way to save money, particularly when combining a business phone service with business broadband. However, you shouldn't allow brand loyalty to have too large an influence on your decision, and blind you to alternative options that could save you considerable amounts - in particular, VoIP services.

By delivering calls over your broadband connection rather than a standard phone line, VoIP calls can work out considerably cheaper than regular business calls - and if your contacts are also using the same software to receive your calls, communication may be free of charge. VoIP calls aren't restricted to computers either, with callers having the ability to dial mobile phones, landlines and international numbers, and to dial from anywhere in the world if they install the software on mobile devices such as smartphones.

As well as making regular calls cheaper, online business phone systems also open up new possibilities not available on a standard phone - such as the ability to make video calls. As long as you have a webcam or other visual input device, you will be able to stream video to contacts around the world, which can mean less time and money has to be spent on business travel when holding virtual meetings instead. This can also be great news for organisations looking to reduce their carbon footprints.

Whichever type of business phone systems you decide to implement in your organisation, keep a close watch on the ever-evolving market to ensure you're getting the best deal and best service available.

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