When Managers Can't Please the New Worker

Every manager, at some point in his career, has experienced (or will experience)

the new worker who was hired with high expectations, but who has failed miserably. Even worse, there's not pleasing the new kid on the block. One manager of a Florida shoe store recalls the time she hired a woman in her early twenties because in her interview, it was clear she had a genuine interest in quality footwear. The manager believed she'd be a good fit with the other employees. Before the young woman finished her first (and last) day, she had complained about the stupidity of having the store's front facing the west where the sun sets, the inventory methods used to keep the shoes straight in the stockroom and even became frustrated when she learned she wouldn't receive a one hour lunch break for a five and a half hour work shift. The manager said it was like Jekyll and Hyde - the interview was flawless, her actual work ethic was a joke. Unfortunately, that's not as uncommon as many would like to believe, says career coach and Hound.com founder A. Harrison Barnes.

"Too many times, a job candidate can swing the interview with perfect precision, yet be the biggest disappointment to the one who hired him". This is likely due to the sheer volume of interviews a person like this encounters. Since they probably change jobs often, mastering the interview is an old hat to them. Ideally, the new employee will bail before putting you in the awkward position of letting them go after the first day. That's not always the case, though, says the Hound.com founder. Often, these folks tend to be a bit narcissistic and have a sense of entitlement. They believe they're actually doing you, as the hiring manager, a favor by gracing your business with their presence.

There are those times, too, when a new employee is really nervous and will level off to a far more pleasant person to be around; however, you likely only have a small window of opportunity to let someone go without cause in those few weeks and if you don't have a clause as part of the employment offer, you should be drafting one right now. "Every employer needs the option of letting go of those employees who aren't a good fit, no matter how good they were during the interview phase".

There is one silver lining, though. Most narcissistic people don't like to be reprimanded. That's sometimes all it takes to see a flash rush by, headed towards the front door. Of course, they'll tell everyone you're a horrible manager to work for, but you'll know different as will those employees who do have a better disposition and who take their responsibilities a bit more seriously. In the end, that's what it boils down to. You have a business to run, and it's not one that includes babysitting an adult.

When Managers Can't Please the New Worker

By: Elizabeth Martinez

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