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Internal Prisons: The Thief of Productivity and Quality in our Workforce by:Troy D. Evans

As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an...more

Get Over Your Resistance to Sales by:Audrey Burton

I have found that there are two best ways to eliminate your fear or resistance to sales. First, become so familiar with your product/service and any objections that might surface, that you simply can't be flustered during a sales call. Second, you need to truly believe that your product or service will be of value to your customers - that you're really helping them by sharing your product with them.The first most important step is to make sure...more

You Can Get There From Here... by:Clyde Dennis

But first you've got to raise your standards.I know at some point you had big dreams. You felt and believed that you were going to change the world in some significant way. Make things better, safer for our kids. Something.You knew deep down that you had a special gift that no one else has.You know what, come a little closer I want to make sure you hear this--You did have a special gift. And... you still do! The gift that you were so sure you had didn't leave you, you left it.Oh, I know the drill. Your goals and dreams have taken a back seat to trying to scratch out a living. They've become buried in the daily struggles and frustrations of life. So much so that now you don't even think much about achieving your goals and living your dreams. It's all you can do to get to the end of the week. Life has become nothing more than a struggle for survival to the next crisis.Well kids I'm here to tell you, there's more to Life than just surviving it.If you're not either currently living your dreams or feel absolutely certain about the path you're on leading to the achievement of your goals and dreams here's why. Don't take this personally, or do take it personally, either way what it boils...more

What You Don't Know About PR Can Hurt You by:Robert A. Kelly

And hurt bad if you are a business, non-profit or association manager. Especially when you rely too heavily on tactics like special events, brochures and press releases to get your money's worth. Instead, pursue public relations that does nothing less than alter individual perception and lead to changed behaviors among those key outside audiences...more

5 Steps to Identify Core Processes by:Chris Anderson

Part Two of Creating Well-Defined ProcessesSeriesPart One: http://www.bizmanualz.com/articles/02-08-05_Process_Improvement.html?src=ART83Next Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company's core processes?The answer: follow the money trailÂ…But how do you...more

Credit Enhancements: Seven Tips For Enhancing Business Credit Transactions by:George A. Parker

What are the avenues available to businesses with weak credit profiles or to companies pursuing credit transactions that are perceived as too risky by credit providers? Many companies apply for credit at banks, finance companies or equipment leasing firms and are routinely rejected due to the high degree of perceived credit risks. When approaching a credit provider, it is helpful to understand what can be done to reduce the risk of a credit transaction in the eyes of the provider. Never accept a credit rejection without considering credit enhancements. Here are a few tips on credit enhancement to help guide you in approaching the credit process: Credit enhancements are modifications to credit transactions that improve the risk-reward relationship for credit providers. Enhancements can be real or merely perceived by the receiving party. Also, they can be tangible things like real estate and equipment or they can be intangibles like future rights or options. Use credit enhancements to strengthen credit transactions and to improve pricing or terms. They may be used to entice credit providers to approve credit transactions that would otherwise be unacceptable because of the perceived...more

Counteroffers: Should I Stay or Should I Go? by:Jeff Altman, CPC, MSW

If "resignation" is the word that strikes fear into all employers, then "counteroffer" is the one that strikes fear into an employee's heart. "What should I do? They've matched my offer?"It's Friday afternoon. You walk into your boss' office and ask...more

How To Choose A Website Designer by:Karyn Greenstreet

When you're self-employed, choosing a website designer is a crucial decision, as a good website can bring you more business and a bad one can drive away prospective customers. Below are some important things to consider when selecting a website...more

Are You Letting Sales Slip Away? by:Kathleen Gage

Recently, I spent an afternoon with some friends at a go-cart track. We had the time of our life each pretending to be world class race car drivers. Although we were older than most of the people there we felt young and alive. We committed to doing...more

Sex in Advertising: Does it Sell? by:Mark Levit

We're surrounded by advertisements that desperately compete for our attention. Everywhere we look, we find ourselves inevitably drawn to images of scantily clad attractive men and women that are supposed to somehow inspire us to purchase products...more

The Great American Customer Service Unawareness Campaign by:Tim Knox

Q: I'm so sick of you so-called business experts always saying the customer is always right. This is my business, not the customer's, so I'm the one who's always right. Sure, they can have an opinion, but in the end it's up to me to decide who's...more

Are You Inventive Enough to be an Inventor? Some Guidelines to Invention Success! by:Vishal P. Rao

Inventors make a ton of money when the invention is needed and when the process is done properly. There are different types of inventions. Some inventions are more practical, making the everyday lives of individuals easier (pens for example), some...more
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