Dealing With Less Than Ideal Clients - 5 Sample Self-Assessments

Dealing With Less Than Ideal Clients - 5 Sample Self-Assessments

Look beyond the obvious-the person who refuses to pay-and save yourself time, money, and aggravation by considering these qualities and safeguards.

Are you easygoing, optimistic, and fun loving?

Suggest that the aggressive, pessimistic, or grouchy prospect submit a request for a proposal to one of your industry's online forums or refer this kind of person to someone you know who enjoys the challenge (or needs the money) working with these types of people.

Are you well organized?

There are plenty of people who need your organizational skills. Be sure to set boundaries in your contract regarding what messes you will and will not clean up. You want to be using the systems and tools you know work best instead of perpetuating an archaic, disorganized jumble because the client does not want to invest in something new and improved. Just because you are able to do something, and do it well, does not mean you should do it.

Are you punctual and/or a meticulous planner?

Make it clear that you charge a premium for rush work and that the tyranny of the urgent does not take precedence over other clients' scheduled work. Let clients also know that changes or additions to a project will postpone the original deadline. Be sure to get them to sign off on a new completion date.

Are your skills or products top notch and worth every penny?

Create a policy regarding charitable donations, bartering, joint ventures, and other handouts before you are approached for freebies. It is up to you to decide how much you want to give. Draw up a contract for the specified pro bono work so you are not faced with an endless stream of requests from the recipient of your generosity.

Are honesty and integrity priceless in your estimation?

Refuse to work with people who lie, cheat, steal, plagiarize, or expect you to do so for them. Simply state that you have an ethical standard to uphold then walk away.

Think of other character qualities you cherish. Establish policies and terms that support your values. By putting the non-negotiables in writing now, you can take a stand with a challenging prospect or client in the future. This leaves you free to devote your best efforts to your ideal clients.

Debbie Lynn Butler wants you to do what you love best. Let a wordsmith and virtual assistant from AVA Professional Support Services do the rest. Get free tips and tools for making the most of your time and resources at http://avapss.net. Receive our latest business-boosting ideas when you sign up for our newsletter.

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