The Call Center: Philippines Making the Best of It A call center in the Philippines is one of the best places to work for nowadays in the country because of its many advantages. The first advantage is the salary. The BPO industry in this country relatively pays more than other industries, especially for entry-level applicants who do not yet have any work experience in a call center. Philippines call center agents with years of experience...more
Successes of the Call Center Industry of the Philippines The call center industry is one of today's largest industries in the Philippines. It is also considered as the Sunshine Industry by the Philippine government because of its massive growth in only a decade. But what is the call center industry? What are the reasons why it became successful? And how did the industry had even started?Call Center of the Past The call center industry...more
The Philippines call center industry has grown to a considerable size over the years. Several factors have encouraged the expansion of the industry. Over a decade, Philippines has turned out to be a big name among the most favorable outsourcing destinations. The call center industry of the country has grown considerably, meeting the diverse business needs. The factors responsible for the expansion of the industry have been discussed in detail. Firstly, the government of Philippines has made significant contribution in developing the BPO sector of the country. The government has made huge investments for the development of the call center infrastructure. Huge investments have been made in the IT sector so as to enable the BPO firms with the latest technological equipments and tools. Philippines is inhabited by the third largest English-speaking population of the world. These citizens act as huge pool of human resources for the countrys BPO firms. Besides, almost entire population of the country is literate with a literacy rate of 94%, as suggested by the government sources. Around seventy five percent of the total population can speak English with great fluency. This is the reason...more
The spurt in the information technology sector combined with that of the gradually increasing need for efficient and faster customer service has prompted the overall growth of the call center companies in Philippines. In order to meet with the stringent demands of the clients, there has always been a need for technologically advanced services...more
Guide On Opening A PNB Philippines Savings Account Philippine National Bank (PNB) is among the largest banks in the Philippines in terms of properties. It is one of the best established bank in the country and included in the Philippine Stock Exchange.It was organized by the Philippine government on July 22, 1916, during the American...more
Magellan Call Center and the Call Center Industry of the Philippines There are many successful call center companies and agencies in the Philippines today that gave rise to the call center industry of the Philippines. Most of which were foreign owned, such as multinational companies like Sykes, Convergys, Accenture, eTelecare, and many others. However, there are also a number of local companies and agencies that contributed to the success of the call center industry locally and globally. One popular example of those call center companies is Magellan Call Center and its collection of outsource call center services.Magellan Call Center of the PhilippinesMagellan Call Center is a call center company in the Philippines which was found in 2005, the time in which the demand for call center services had grown significantly. Most of the company's services involve simple live answering services such as order taking service and reservation services. And most of their target clients are small and medium businesses such as clinics, restaurants, hospitals, hotels, and many more.Though simple, their collection of small business answering service was the reason why Magellan Call Center had...more
Successes of the Call Center Industry of the Philippines The Philippines was recently recognized by the global market as the call center capital of the world. This is because of its massive growth which had eventually outpaced India in...more
Successful Industry in the Philippines The BPO or Business Process Outsource industry of the Philippines had grown significantly because of a number of industries in the Philippines that contributed to the success of the BPO industry. And one...more
Call Center Industry of the Philippines: From Start to Success The call center industry of the Philippines today had become one of the largest and most successful industries in the Philippines today. However, many have asked on how did the...more
Call Center Industry of the Philippines, Start of Success The Philippines was recently given the name as the call center capital of the world. Part of what made the call center industry successful is because of the success of the call center...more
Recognitions of the Call Center Industry in the Philippines The call center industry of the Philippines was recently considered as the largest provider of outsource call center services in the global market, even outpacing that of India which...more
Philippines adoption – Special needs adoption from Philippines Philippines adoption is a very good option for those who are patient and interested to adopt older or special need children. Most of the children are from Philippines and speak...more