Sanyo Air-site warranty repair to cost? - Sanyo, Sanyo Air Conditioning - Household Appliance Industry

Sanyo Air-site warranty repair to cost? - Sanyo

, Sanyo Air Conditioning - Household Appliance Industry

Recently, members of the public to Ben Wang Geng Xiansheng

reflect bought three years Sanyo Air conditioning Running up and noisy, home maintenance, maintenance staff, businesses should not only receive 20 dollars in the door fee, we charge 30 dollars for test fee. Geng Xiansheng not understand, commitment warranty for eight years, is now clearly in

Warranty Within a problem with how we charge door fees and testing fees?

According to Geng Xiansheng say, three years ago he in the urban areas

Suning Buy a Sanyo Electric air conditioning, this year found that the use of air conditioning running after boot up a great noise, he thought of was to buy air conditioning,

Sell Business in the invoice issued by the Department, also issued a special to Geng, "8-year warranty" commitment to Gold. Geng Xiansheng then reflected to the Suning Appliance Dealers, Suning Appliance, said special maintenance to

Service Department to reflect, Geng poo special maintenance services to the Department to reflect. Department of special consent home repair maintenance services, but the door fee to be charged 20 yuan, 30 yuan conditioning test fee and other charge any parts damaged parts then actual costs. Geng Xiansheng am wondering: "Since it is a warranty, why should the closing costs and home inspection fees? What they are doing so the legal basis for it?"

Fact, Home Appliances In the end a few years of the warranty, the warranty standards set in the end who has been the industry's concern. Buy home appliances enjoy the "three guarantees", to which specific products, which parts, only listen to the manufacturers. Reporters recently learned that some home appliances stores, present, many electrical machine and the brand is implemented major parts warranty for one year "three guarantees" policy, commitment to one year warranty and three years of the brand is also not uncommon, but consumption are not actively ask, vendors will not take the initiative to put forward. Consumers to purchase appliances, are often higher than the price and appearance, few ask, "three guarantees" problem. Money or what kinds of repairs to the consumer, which the manufacturers money or entirely by the manufacturers have the final say. For consumers, from the "three guarantees" service of goods, in the use and maintenance will be missing a layer of protection.

Reporter learned from the City Consumers Association, Geng Xiansheng's experience is not isolated cases. With the appliance of hot, its after-sales maintenance problems have surfaced. The second half of last year's situation, the relevant

Complaints Has begun to dramatically increase the content of the complaints focused on maintenance costs, maintenance is still not solve the problem repeatedly, manufacturers "three guarantees" provided vague and so on.

Consumer experts, the current appliance "three guarantees" loopholes in the air-conditioner manufacturers in different period of the maintenance, repair price, warranty parts have different commitments. Consumers should ask before buying a good machine and main components of "three guarantees" period. Should also be clear to the life of appliances and replacement of major parts prices. More on the comparison of different brands of products is also very necessary, and should choose the high cost performance, high maturity of the technology, service networks and improve products. Experts also warned consumers should pay attention to product use conditions and common sense precautions and routine maintenance to avoid because of improper use of product failure or damage and so on.

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